Something in my supermarket order is missing or damaged

If your order has arrived in less than perfect condition, we're so sorry! Please do get in touch with us so we can help out.

If something is missing, please do send an email to with a photo of your invoice!

If something has been damaged, we'd be very grateful if you could send photos of the damaged item, along with photos of the box your order came in and the internal stuffing/chill bags to

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