The check out says there are no shipping options available for my order!

If you're unable to check out and you're seeing a message that says no shipping options are available, you might be under the minimum order value, have a restricted item in your basket, or your order could be overweight!

Minimum Order Value

We have a minimum order requirement of £20 so we can offer good value delivery! Make sure your order is over £20, and remember we offer free delivery for orders over £65 :)

Weight 

We can ship up to 29.4kg to destinations in the UK and EU, and up to 1.4kg to the countries we can ship to outside the EU. If your order is over this weight, you won't be able to check out, so please remove something from your basket! You can check the shipping weight of your items by viewing your basket.

If you'd like to know more about where we ship to, you can see all our shipping destinations here

Restricted items 

Some items can't be shipped to two day delivery areas or outside the UK!

If you're in a two day delivery area, you can't order doughnuts or pizzas, but you can order all our other goodies! If you're in Northern Ireland or the Republic of Ireland, you can't order doughnuts, pizzas or aerosols.

Chilled and fresh goods, aerosols and CBD can't be shipped outside of the UK. Once you remove these from your basket, you'll be able to check out!

If you're still having trouble checking out after checking this, please do email info@thevegankind.com or give us a call on 0141 353 3072 and we can help! We also have live chat available during our office hours - click the help button at the bottom of your screen :)

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