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Subscription Boxes
The basics
- What are these boxes that you’re talking about? Boxes of what?
- Okay, but what exactly do I get in my box?
- Sounds amazing! How much does a subscription cost?
- Can I customise my box to fit with my allergy or diet?
- How often do I get boxes?
- Do you send your boxes outside the UK?
Shipping boxes
Gift subscriptions
Updating my subscription
Something's gone wrong with my box!
The Vegan Kind Supermarket
Ordering
- ★ Why is there a Small Order Fee in my basket?
- Do you have any discounts for new customers?
- How do I place a supermarket order?
- I want to change or cancel my supermarket order after I’ve placed it
- Is your packaging recyclable?
- Why can’t I order chilled products?
Shipping your order
- ★ Is Brexit having any affect on your deliveries?
- How do you ship frozen items?
- How much will shipping cost for my supermarket order?
- Do you have a minimum order requirement?
- Where do you ship supermarket orders to?
- Can I collect my order from your warehouse?
Products
TVK+
Kind Club
Kind Points
Something’s gone wrong with my order!
- ★ My order hasn’t arrived!
- What happens if I’m not in when my supermarket order arrives?
- Something in my supermarket order is missing or damaged
- I don’t understand the tracking for my supermarket order
- I need to change my delivery address for my supermarket order
- I can’t get my supermarket discount code or gift card to work